Customer Services
Plant installation is just the start of a long and trusting partnership focused on keeping your assets working at optimum performance. This will provide the quality and quantity of water you require through the life of your plant. Our comprehensive Customer Service gives you peace of mind and support by offering you:
- Technical support
- Process monitoring, trending and management
- Planned preventative maintenance programmes
- Break down response
- Extended warranties
- Guaranteed response time contracts
- Supply and fit consumables
- Stock holding strategic spares
- Strategic data storage
- Parts management
- Refurbishment and upgrade of ageing assets
- De-bottlenecking and process optimisation
- Resin & membrane inspection and cleaning
- Chemical cleaning and hygiene services
- Hire equipment to cover down time or emergency support
