Ireland
Contact

Veolia Water Technologies Ireland

Dublin Road 

Celbridge 

Co. Kildare

Tel: + 353 1 630 3333
Fax: + 353 1 630 3344

E-mail:
marketing.ireland@veolia.com

PharmaCare Solutions

PharmaCare Solutions Contracts are designed for systems that are part of a fully validated production facility requiring total compliance with international regulatory authorities including the FDA, IMB, European and national agencies.

Our objective is to provide you with a first class service that is backed up by a nation-wide service team with years of experience and an uncompromising commitment to deliver.

ELGA Solutions contracts are tailored to meet every client's needs, with breakdown response time ranging from 4 hours to 24 hours; access to the largest nationwide team of qualified engineers (11 engineers in total); and access to technical support over the phone from our office based engineers.

Comes as standard:

  • Maintains and Safeguards Regulatory Compliance
  • Substantially reduces unscheduled downtime
  • Provides security and confidence in your equipment
  • Technical support over the phone from office-based engineers
  • Dedicated pharmaceutical support team on hand to provide advice on system performance, trouble shooting and parts identification
  • Preferential rates, no callout charge and guaranteed response times in the event of a breakdown

Which Preventative Maintenance Agreement best suits your needs?

If you would like our advice on deciding which Agreement suits your plant needs, please contact our PharmaCare Team directly

Standard Features

Standard Maintenance Contract (SMC)

Performance Qualification Maintenance Contract (PQMC)

Planned Service & Maintenance Visits

Y

Y

Recommended Spare Parts

Optional

Optional

Preferential call out fee for breakdowns

Y

Y

Price reduction on consumables

Y

Y

Telephone Technical Support

Y

Y

Priority Breakdown Service

Y

Y

24 hr onsite breakdown response

Optional

Optional

Emergency support 24/7

Optional

Optional

Service Report Technically reviewed on site with follow-up 

Y

N/A

On-Site Water Analytical Tests

N/A

Y

Off-Site Water Analytical Test

Optional

Y

ISO controlled Site Specific Technical Review Report

N/A

Y

ADDITIONAL OPTIONS

 

 

Consumables

Optional

Optional

Chemicals

Optional

Y

Media/Membrane Replacement

Optional

Optional

RO membrane Cleaning

Optional

Y

Disinfection & Sanitisation

Optional

Optional

Instrument Calibration

Optional

Optional

Multi-year agreement

Optional

Optional

Site/Energy Audits

Optional

Optional

Operator Training

Optional

Optional

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