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Open Roles at Veolia Water Technologies Ireland

Service & Commissioning Engineer

Job Title

Service & Commissioning Engineer
(2x Roles Available)

Location

One role to cover Leinster area.
One role to cover the Munster area.

Job Function

Deliver 'Excellence every day' to our customers Commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all equipment and applications within our Business Portfolio.

Reporting Structure

The Service & Commissioning  Engineer reports to the Field Service Manager.


Job Title: Service & Commissioning Engineer

Reports to: Field Service Manager

Job function: Deliver ‘Excellence every day’ to our customers Commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all equipment and applications within our Business Portfolio.


Requirements:

Education
● Electrical Qualification

Skills & Experience
● 2-3 years’ experience in Electrical and Mechanical work.
● Experience working as a Field Service Engineer.
● Have excellent communication skills with the ability to communicate effectively with technical and non-technical customers.
● Have experience or willingness to write reports.
● An awareness of the potential risks to health and safety on all clients' properties.
● Experience working in the Pharmaceutical industry (desirable).


Duties & Responsibilities

Service & Commissioning
● Provide a complete level of service to our customers on site to include, commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all Equipment and Applications within our Business Portfolio.
● To deliver “Service Excellence" and ensure customer satisfaction at all times.
● Maintain all records and appropriate paperwork with regard to client installations and work carried out. Create Service Reports for customer signature and complete all Company required paperwork on time.
● Carry and maintain an up-to-date stock of spare parts and consumables in the Company vehicle and maintain this stock and equipment in good order.
● Participate in the On-Call Engineer Rota.
● Maximise revenue opportunities by identifying revenue opportunities on site and by informing the Company of new site developments.
● Proactively work with the Head of Industrial Field Service, communicating customer feedback, sales and training opportunities.
● Provide onsite briefings, tours, induction / training to customers and to colleagues.
● Comply with Departmental changes implemented to improve the operations of the Service Department.
● Provide telephone support as and when required.
● Review technical documentation and write technical reports accurately in English.
● Attend training courses when required and acquire a good working knowledge of the Company's Equipment and Applications.

Health & Safety
● Adhere to safety and health regulations and obligations, together with all Company Policies and Procedures with particular reference to ISO Quality Procedures, e.g. Work Instructions and Method Statements incorporating Risk Assessments.
● Ensure that all equipment and products are left in a safe manner for customers to use.
● Adhere to site rules and participate in site inductions as and when required.
● Represent the Company professionally on site and wear at all times the Company branded clothing and personal protective equipment supplied.

Ad Hoc Duties
● Provide coverage within the Industrial Service Team during periods of absence which may result in you having to travel to client sites within Ireland.
● Attend meeting and training events offsite which may require to be away from home overnight.
● Any other Ad Hoc duties as required.


Requirements And Core Competencies:

Flexibility: 
Demonstrate a flexible approach to working hours in order to cope with urgent situations and an unexpected workload as well as a willingness to undertake the additional duties which may be required from time to time by the Company.

Ownership & Accountability: 
To work efficiently and effectively and to take full ownership and accountability for the execution and delivery of the key responsibilities and tasks defined in this role and to seek direction and approval from Management, or appointed delegate, where required.

Professional Relationships: 
To maintain strong and professional relationships with customers and colleagues, and to deliver excellent service to both to the very best of your abilities at all times.

Team-Player: 
To proactively contribute to the Company’s success and acts as a responsible team player to support colleagues and the best interests of the Company at all times.

IT Skills: 
To commit to continuous learning and the use of the latest IT equipment and software as required by the role.

Continuous Improvement: 
To commit to the on-going success of the Company and undertake to actively identify and deliver continuous improvement and growth within the Company.

Policies & Procedures: To follow Company Directives and adhere to Company Policies and Procedures at all times.

 

 

Salary: €50,000 -  €52,000 per annum

Project Engineer

Job Title: Project Engineer

Reports to: Projects Lead

Job function: Responsibility for the Project Management of projects assigned  from the proposal stage right through to handover to the client and the Service Department.


Requirements:

Education
● B.Eng. Mechanical or Chemical Engineering.


Skills & Experience
● Ability to solve problems and meet project deadlines. 
● Ability to create P & I D drawings and write Functional design Specifications.
● Be cost-conscious and be able to critically analyse new and existing designs to generate cost reductions.
● Have experience of managing multiple projects and are familiar with using project plans.
● Have strong analytical, problem solving and decision making skills.
● Have excellent communication skills with the ability to communicate effectively with technical and non-technical disciplines.
● An awareness of the potential risks to health and safety on all clients' properties.

Duties & Responsibilities

Project Stage:

● Effectively project-manage and streamline the flow of work of all assigned projects until handed over.
● Attend the necessary “hand-over” meetings to identify and understand the ‘conditions of  contract’ and ensure that the purchase order reflects the scope of the work. 
● Conduct design reviews to verify that the sales design complies with the project requirements, procurement budgets and installation method statements before it is  adopted.  
● Check through the water analysis, the mechanical/hydraulic and electrical engineering design requirements of the proposed system. 
● Establish an accurate personnel administration and record system and maintain these in compliance with QA Procedures. 
● Produce a Project Programme Schedule and other administrative documents for each project and issue these to the relevant people ensuring that the Programme is on schedule at all times and that conditions of contract are adhered to.  
● Monitor progress, prepare progress reports and attend progress meetings as required. 8. Ensure that all potential variations are identified, quantified and agreed with the clients’  agents in accordance with the Project Programme.  
● Obtain appropriate assistance and input from other people/departments in a timely  manner so as to meet the requirements of the Project Programme. 
● Prepare a “hand-over” pack for the Service Department and schedule system commissioning. 
● Carry post-project meetings as necessary with a view to improving performance.

Finance: 
● Review the Cost Sheet and necessary resources for the successful completion of the project. 
● Agree on the Cost Sheet and progress valuations with the client and liaise with the Finance  Manager to ensure that payment is being made by the client in accordance with the  Project Programme Schedule. 
● Procure cost-effective equipment in compliance with the agreed Project Programme,  terms and conditions and client specifications and ensure that goods and services are available on time. 
● Monitor the project for scope, time and budget variations and generate a ‘Variations  Engineering Cost Sheet’ for approval and signature by the client before work commences. 
● Prepare cost spreadsheets to determine the project value and margin.  6. Monitor, maintain and improve the project margin where possible without compromising technical quality or standards. 
● Sign off on purchase invoices. 
 

Customer Liaison: 

● Represent the Company on all matters relating to the project and control all related correspondence and documentation.
● Carry out all client communications politely, professionally and courteously, promoting good relations and efficiency and delivering a professional approach at all times.
● Plan all site operations with the relevant organisations briefed on the technical, safety and timescale requirements of the project.
● Attend site meetings with the Client, Engineering Consultant and Subcontractor when required and issue the relevant follow-up minutes.
● Ensure that standard and special systems Operating Handbooks are issued to the client in accordance with the project timeframe and, where appropriate in larger systems, ensure that clients receive thorough operating training.
 

AutoCAD:

●  Produce accurate and legible Process Flow Schematic; P&ID and Plant Room Layout.
● Drawings to ensure that the equipment fits into the space provided with ample service access in accordance with Company Procedures and Work Instructions. 
● Manage the generation of all documentation in accordance with Company Procedures and Work Instructions and the required Project Programme. 
● Produce validation documentation which comprehensively tests the system supplied; i.e. Installation Qualification Protocols, Commissioning Sheets, and Operation ● Qualification  Protocols, in accordance with the required Project Programme. 
● Ensure that all validation documentation is correctly completed by the Company and the client and ensure that a copy is filed in-house. 
● Ensure that the ‘all water treatment system’ documentation and certification supplied by our suppliers and contractors is traceable to the equipment supplied. 
● Collate the ‘all water treatment system’ certification documentation into a presentable certification file and prepare the necessary quantity of copies for the client in accordance with the required Project Programme. 
● Collate the ‘all water treatment system’ O&M documentation into a presentable  Operator’s Manual and prepare the necessary quantity of copies for the client in  accordance with the required Project Programme. 
● Upon receipt of the Handover Certificate from the client, ensure that a copy of both the  Operator’s Manual and the Certification are available in-house.
 


Requirements And Core Competencies:

Flexibility: 
To demonstrate a flexible approach to working hours in order to cope with urgent situations and an unexpected workload as well as a willingness to undertake the additional duties which may be required from time to time by the Company to ensure the efficient and effective operation of the Engineering Department.


Ownership & Accountability: 
To work efficiently and effectively and to take full ownership and accountability for the execution and delivery of the key responsibilities and tasks defined in this role and to seek direction and approval from the Engineering Manager, or appointed delegate, where required.


Professional Relationships: 
To maintain strong and professional relationships with customers and colleagues, and to deliver excellent service to both to the very best of your abilities at all times.


Team-Player: 
To proactively contribute to the Company’s success and act as a responsible team player to support colleagues and the best interests of the Company at all times.


IT Skills: 
The Jobholder commits to continuous learning and the use of the latest IT equipment and software as required by the role.

 

Continuous Improvement: 
To commit to the on-going success of the Company and undertake to actively identify and deliver continuous improvement and growth within the Company.


Policies & Procedures: To follow Company Directives and adhere to Company Policies and Procedures at all times.

QHSE Officer

Job Title: QHSE Officer

Reports to: Managing Director

Job function: To support all Quality, Health and Safety and Environmental activities. Ensure all QHSE activities and documents are up to date. Work closely with all teams within the company.

Requirements:

Education
● 3rd level qualification in health and safety (Minimum FETAC Level 6).
● Quality Assurance/ Technical Qualification desirable.
● Minimum of NEBOSH General Certificate (or equivalent).

Skills & Experience
● 1-3 years of experience in a similar role is desirable.
● Member of IOSH, minimum Tech IOSH Level preferred CMIOSH (or equivalent).
● Experience in managing and implementing QHSE Management Systems.
● Lead Auditor for ISO Management Systems.
● Good knowledge of ISO 9001 and ISO 45001.
● Experience in Chemical Safety and Chemical Control is desirable but not essential.
● Excellent Presentation, Communication, and Interpersonal Skills.

Duties & Responsibilities

Main Responsibilities:

● To cultivate and promote a positive QHSE culture and effective implementation of the policy.
● Assist the leadership team to develop, manage and monitor the QHSE performance of the company.
● Planning QHSE, setting objectives and performance standards.
● Monitor and advise on all QHSE matters, issues and concerns to ensure Company compliance with statutory requirements, Company and contractual requirements and good industry practice.
● Liaise with Customers and Supply Chains regarding QHSE matters, ensuring their expectations are met.
● Responsible for the Company’s QHSE processes and procedures to ensure the Company maintains its ISO 9001:2015; Safe Contractor accreditations.
● Implementation of ISO 14001:2015 and ISO 45001:2018
● Responsible for management of and liaison with QSHE auditors to acquire/maintain Company’s accreditations.
● Conduct audits to evaluate the effectiveness of systems and procedures, identifying and assisting in implementing improvements.
● Manage and monitor emergency procedures, signage, PPE, chemical control etc.
● Log, report, maintain and manage all accidents, incidents and near misses statistics as required by the Company’s management.
● Report and investigate all accidents, incidents and near-miss reports and close out with the appropriate lessons learnt/corrective actions. 
● Where applicable, report any lost time incidents to the HSA in the appropriate time frame and manner.
● Report on Company’s QSHE performance to the leadership team and statutory authorities as / when required.
● Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
● Ensuring that all staff at all levels are given the appropriate QHSE information, instruction and training using internal and external resources when required and maintain QHSE training records.
● Maintain awareness of evolving industry QHSE regulations and best practices and how they could be applied to the Company’s operations.
● Act as Subject Matter Expert for QHSE matters.
● Control Suppliers and sub-contractors by means of QHSE re-qualification before allowing them to work on site on behalf of the Company.
● Manage and arrange the Company’s annual Safety Week, working with the Company’s BU QHSE colleagues.
● Produce further analysis and reports as may be required by Directors or Management from time to time.
● Assign and monitor all training, ensuring all certificates are up to date.

Key Responsibilities and Tasks: 
● Cultivate and promote a positive QHSE culture and effective implementation of policies and procedures.
● Manage the implementation and development of the ISO 45001 and ISO 9001 Management System Requirements.
● Conduct audits to evaluate the effectiveness of systems and procedures, identifying and assisting in implementing improvements.
● Ensure Policies, Procedures and Templates are reviewed periodically with the relevant team members and controlled through the Document Management Control System.
● Implement Corporate Guidelines and Directives through the local Document Management System.
● Coordinate and participate in Certification Audits, Customer Audits and Corporate Audits.
● Site Audits and Documentation Audits.
● Assist with Supplier and Contractor Approval Surveys.
● Customer Complaints Investigation Support.
● Safety Statement periodic reviews.
● Collaborating with the Service Team in the development, sign and evolution of RAMS.
● Near Miss and Accident Investigation Support.
● Risk Assessment Programme for respective areas.
● Compile, deliver and/or organise internal third-party training as required.
● Management of Customer Portals.
● Emergency Planning, including Fire Drills etc.
● Support in the specification and approval of PPE.
● Monitor compliance with applicable Health and Safety Legislation.
● Participate in new members' onboarding.
● Travel to customer sites throughout the island of Ireland and occasionally to other Veolia Business Units in Europe.

 
Requirements And Core Competencies:

Ownership & Accountability: To work efficiently and effectively, and to take full ownership and accountability for resolving all queries – and to seek direction and approval from management where required.

Professional Relationships: To maintain strong and professional relationships with customers and colleagues, and to deliver excellent service to both to the very best of your abilities at all times.

Team Player: To proactively contribute to the Company’s success and act as a responsible team player to support colleagues and the best interests of the Company at all times.

Continuous Improvement: To commit to the ongoing success of the Company and undertake to actively identify and deliver continuous improvement and growth within the Company.

IT Skills: To commit to continuous learning and the use of the latest IT equipment and software as required by the role.

Policies & Procedures: To follow Company Directives and adhere to Company Policies and Procedures at all times.

Flexibility: To demonstrate a flexible approach to working hours in order to cope with urgent situations and an unexpected workload as well as a willingness to undertake the additional duties which may be required from time to time.

 

Salary: €45,000 - €50,000

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